I did it!

One of the greatest ironies of my job is that--as head of technology for the school district--I am officially in charge of the phone systems. I say that's an irony because I find myself for some unknown reason completely incapable of running one of the complex office phones that we have. I actually wrote a post about this a couple of years ago, so I won't bother going through it again. What I DO want to do, though, is share with you an excerpt from an actual phone conversation I had this morning. This is word for word (at least, as close I can remember) how the conversation went:

You don't need to hear the beginning of the conversation. Let me just start towards the end...

CALLER: ...That fixes my problem. Thanks.

ME: No problem.

CALLER: Can you transfer me to Jeanine now? I need to ask her a question.

(Long pause)

CALLER: You there, Bryan?

ME: Uh...

CALLER: Should I just call back?

ME: (Feeling a little indignant at the question) No. I just...I think I know how to transfer a call, but...I have to know Jeanine's extension...Let me think...What's Jeanine's extension?...

(Another Long Pause)

CALLER: Don't worry about it. I'll just call back.

ME: (Excitedly) Wait! Wait! Right below one of the buttons on my phone it says "JEANINE." I think that MIGHT be her extension. Uh, but now I don't know how to transfer you to that extension.

CALLER: Well, one button has her name on it. Is there another button that says "Transfer."

ME: Let me look...no...

CALLER: I'm calling back!...

ME: ...but there IS one that says "Transfr" without the "e." I bet if I hit THAT and then hit the button that says "JEANINE" I'll send you there!

CALLER: Makes sense.
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So I'm here today with great pride to let you know that I actually DID transfer (or "transfr") a call.

Made my week!